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Our Shopping Bags:
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There are multiple ways that you can help to save the planet while you run your errands or just simply go shopping. One of the alternatives that we have for you is the one where you don’t have to sacrifice your fashion style while your shop and the same time you can contribute to conserve and save the planet.

By re-using the bag every time you go shopping, you will be reducing the amount of plastic bags that will be ended in the landfills. With our multiple selections of bags, you can go for your groceries with a fashion style bag, and as well for any other kind of shopping at your favorite mall. Our bags selection consists of bags that you can use for any of your shopping experience, and even to pack your things for that picnic or that weekend get-a-way!

Our trademarks bags are all designed and crafted in the USA , and all of them are unique! They were designed with the multi-purpose in mind, especially those that are reversible. So go ahead and explore our selection, and encourage other to conserve and love my dear planet.


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Shipping Information:
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General Shipping Rules

We ship using United States Postal Service Priority Service to any US address including Puerto Rico. It typically takes 3-5 days for order shipments depending on stock levels and also depending on where products are shipped to from Our Warehouse at Aurora, IL.

We can ship express mail depending on the item - please call us 630-770-9880 to see availability and pricing.

We can also ship to international customers, for more information call us 1-630-770-9880, or e-mail us at: mydearplanet@yahoo.com

Packages that are returned due to incorrect addresses will be refunded in full minus shipping and handling charges.

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Refund, Returns and Cancellation Policies:
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If for any reason you are not 100% satisfied with the purchase, we will offer a 30-day return policy on unused items. In the event that an item is defective, we will gladly replace the item or refund your money.

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Frequently Asked Questions:
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Below, please find our customers most frequent questions. If you have any additional questions, please emails us at customerservice@mydearplanet.com.

Q: Tell me a little bit about My Dear Planet
A: My Dear Planet was established in 2008 by individuals who love and respect our natural resources. We believe that the only way to love our planet is by taking care of it, so future generations can enjoy it, the same way we are enjoying it.

Q: Is the mydearplanet.com site secure.
A: We are proud to be a Yahoo! Store. Not only does this give us the ability to bring to you a web site that is navigated very easily, but we have the advantage of Yahoo's! security. I'm sure you will find us more secure than the vast majority of web sites on the internet.

Q: How long does it take for my order to ship?
A. Generally all orders are shipped within 3-5 business days, depending on the item. You will be advised of the status of each order as it works its way through our system.
We can ship express depending on the item and availabilty - please call us at 630-770-9880.

Q: What types of Payment do you accept?
A: We accept Master Card, Visa, Discover and American Express credit cards. We accept Yahoo Wallet and Yahoo Direct payments. Also, personal checks and money orders may be used.

Q: Do you keep my credit card on hand?
A. For security reasons all credit card numbers are destroyed after 30 days.

Q: Do you accept checks or money orders?
A: Yes we do. Please mail them to the address below. Please make sure that you indicated the item you want, color, size, etc. and makes checks payable to My Dear Planet

Q: What if I am uncomfortable giving my credit information over the Internet?
A: We understand. Even though our shopping cart is on a secure server, many of our customers prefer to order by phone, fax or mail.

• You can call us at 630-770-9880.


• You can fax your order at 1-888-662-8963. Please download the following fax form and fill all the necessary information, so your order can be processed.


• Our mailing address is:
  My Dear Planet
  P.O Box 6773
  Aurora, IL 60598
  
  - Please include a check or money order.
  - Sorry, we cannot accept C.O.D orders.

Q: Do you ship orders C.O.D?
A: Unfortunately, due to the high cost of unclaimed shipments, we can not offer C.O.D. service.

Q: Do you ship orders overnight?
A: We can depending on the item and availabilty - please call us at 630-770-9880.

Q: I am concerned about my privacy. What is your confidentiality policy?
A: mydearplanet.com policy is never to release your personal information to anyone!

Q: Do you have a special rate for non-profit organizations?
A: Yes we do, contact us at: mydearplanet@yahoo.com, or give us a call at 630-770-9880

Q: Do you have a special rate for wholesale customers?
A: Yes we do, contact us at: mydearplanet@yahoo.com, or give us a call at 630-770-9880


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